Contact Us:

Our live chat and phone support are available 9 a.m. - 10 p.m. ET, daily

For phone support, call (407) 708-6088 .

For email support, contact us at ilnsupport@neulion.com.

System/Technical Requirements

Before purchasing a subscription to The Ivy League® Network, please take a moment to review our system requirements:

Minimum Windows Requirements

Pentium D 2.66 GHz or equivalent processor with a minimum of 1GB of memory.

Microsoft Windows Windows 7, Microsoft Windows Vista, Windows 8,8.1 and 10

Firefox 58 or above, Safari 11 or above, or the latest Google Chrome:

- Firefox: http://www.mozilla.com/firefox

- Chrome: http://www.google.com/chrome

- Safari: http://www.apple.com/safari

Adobe Flash Player 28 or above: http://www.adobe.com/products/flash/about/

Enable Cross-Site Tracking and Third Party Cookies in your browser.

Free hard disk space: 5GB.

Video adapter and monitor: 1024x768 or higher resolution.

Minimum Mac Requirements

Pentium D 2.66 GHz

Mac OS X 10.11+

Adobe Flash Player 28 or above: http://www.adobe.com/products/flash/about/

Enable Cross-Site Tracking and Third Party Cookies in your browser.

Free hard disk space: 5GB.

Video adapter and monitor: 1024x768 or higher resolution.

Minimum Connectivity Requirements

A broadband Internet connection (DSL/cable or higher) of 750 kbps or higher is needed for viewing The Ivy League® Network. If you have an Internet connection speed of 3.0 Mbps or higher and your computer meets the requirements below, you will be able to enjoy The Ivy League® Network at its highest video quality.

How do I unsubscribe?

Please contact customer support for The Ivy League® Network via one of the methods listed under "Contact Us" at the top of this page.

Is there a mobile app available for The Ivy League®?

YES! There are mobile apps available for iOS & Android devices.

• iOS

• Android

How can I watch on my Apple TV?

Users with the 4th generation Apple TV can download the Ivy League Network app from the App Store on their Apple TV device. Access to LIVE and premium content will require an Ivy League Network subscription from the desktop site.

The Ivy League Network app will not be available on the 2nd generation and 3rd generation Apple TV. Users with those devices can watch Ivy League Network content on their Apple TV devices using AirPlay via iPad, iPhone, iPod Touch or Mac.

How can I watch on my Roku?

Go to the Roku Channel Store from a Roku device and download the Ivy League Network app. Access to LIVE and premium content will require an Ivy League Network subscription from the desktop site

Can I stream The Ivy League® Network to my Chromecast?

YES! To wireless stream Ivy League Network content to your Chromecast choose one of the following options:

Can I watch The Ivy League® Network on my Smartphone and/or tablet devices?

YES! There are mobile apps available for iOS & Android devices.

• iOS

• Android

Users can also watch on most mobile browsers that are compatible with adaptive HTML5 technology.

How do I sign up for a package to watch live and on-demand games?

To sign up to any of the packages available, simply select one of the pricing boxes on the relevant pages or click on the 'Sign Up' button at the top right of any page. If you are already a registered user, simply click 'Sign In' at the top of the player or on any slide and enter your username and password.

How do I pay?

The Ivy League® Network accepts American Express, Discover, Visa and MasterCard credit card payments across the world. Please ensure that during the signup procedure you enter all the required details and remember your username and password (these will be emailed to you upon confirmation of payment).

How is this different from my previous subscription to my school's video service?

The Ivy League® Network combines the live and on-demand video platforms of all eight schools - plus Ivy League Championship events - in one place. This allows Ivy League fans to follow their favorite schools and teams all season long without purchasing multiple subscriptions to individual school video services.

What is the difference between the Ivy League packages and the individual school packages?

Individual school packages provide live and on-demand content relevant to that school's teams, both home and away, and any Ivy League championship event in which that school participates. The League-wide packages provide access to all live and on-demand content for all eight schools as well as all Ivy League championship events.

My previous subscription does not expire until January. Do I need to purchase another new subscription?

No, your old subscription on the previous video service will continue through the original expiration date.

Will my subscription auto renew?

For your convenience, 12-month, four-month and one-month subscriptions for the school and the League-wide channels are set for auto renewal. Your subscription will auto renew one, four or 12 months from your date of purchase and will be charged to the card provided in your billing information. To cancel your participation in the auto-renewal program, please contact customer support via one of the methods listed under "Contact Us" below.

Does my old username and password work on The Ivy League® Network?

If you had a school-based premium digital product in 2012-13 (Columbia, Cornell, Dartmouth, Penn, Princeton) that did not pass its subscription expiration, your same user name / password will provide you access to the school-specific package within The Ivy League® Network.

Why am I asked for my school when I sign up?

This feature helps us understand our audience better and provides us with an opportunity to see which fans of which teams are using our new service. If you are not a student or alumnus/alumna of a particular school, please feel free to select the school with which you most closely identify.

What sports will be featured?

In its first three years, The Ivy League® Network (ILN) has live streamed an average of 32 sports. All football, men's and women's basketball games (subject to blackout for selected television broadcasts) are available on ILN.

What does it mean that a game is "subject to partial blackout restrictions" due to television?

For the 2016-17 football season, select Ivy League football games on national broadcast networks will be subject to partial blackout restrictions. Those include:

For games that air on the NBC Sports Network (NBCSN), fans inside the United States, its territories and possessions (including but not limited to Puerto Rico, Guam, American Samoa and the U.S. Virgin Islands and U.S. military bases) and the islands of the Caribbean Basin can watch these games live on NBC Sports Live Extra. These games will not appear on ILN until 24 hours after the broadcast. For fans outside the U.S. And the aforementioned areas, these games will appear live on ILN. Your status is determined by the location of your IP address. To watch games on NBC Sports Live Extra, click here

Games appearing on the American Sports Network will be available live on ILN.

After I login and click on a game, I only get a spinning circle (or empty black screen or white screen)?

This may be related to a web browsers FlashPlayer plugin issue. Follow these steps in the link to help resolve:


I get 'Page Cannot Be Displayed' or similar message

If you are having difficulty accessing content on The Ivy League® Network, you should clear out your browser's cache. If you receive a "Page Cannot Be Displayed" or similar error message, or an incomplete page load, deleting your browser's cache may solve the problem. Here is how to clear the cache in the most popular browsers supported by The Ivy League® Network:


1. Click the "Tools" menu

2. Select "Clear Recent History"

3. Select "Everything" in the drop down menu on the top right of the new window

4. Click on the arrow next to "Details" to list more options

5. Check the box next to "Cache" and click on "Clear Now"

Google Chrome

1. Click the Tools menu

2. Select "Clear browsing data"

3. Check the box next to "Empty the cache"

4. Click "Clear Browsing Data"

Safari 5

1. Click the Safari menu and select Empty Cache

2. Click Empty

Safari 6

1. Click the Safari menu and select Preferences

2. In the Preferences menu click on the "Advanced" tab

3. Check the box next to "Show Develop menu in menu bar"

4. In the Develop menu that is now available, select "Empty Caches"

SUN,MON,TUE,WED,THU,FRI,SAT Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday JAN,FEB,MAR,APR,MAY,JUN,JUL,AUG,SEP,OCT,NOV,DEC AM PM ET h:mm a z MMMM d, yyyy January,February,March,April,May,June,July,August,September,October,November,December I'm watching {0} on Ivy League This video cannot be played or is not supported on your device, please try: For IE on Windows 8 and lower, please use a supported browser such as Chrome or Firefox For Windows users, please upgrade to Windows 8 or higher For Safari, please enable cookies in settings under Safari > Preferences > Privacy For Firefox on MAC, please use a supported browser such as Chrome or Safari OK